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Answers To FAQs

Quick answers to common questions.

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What does SMSCONFIRMED offer?

We provide temporary, non-VoIP phone numbers for online account verifications. It’s ideal if you need a quick, anonymous way to receive an SMS code without revealing your personal phone number.

Who typically needs a temporary phone number?

Anyone who wants to keep their real phone private, create multiple accounts, or register on sites/apps that require phone verification. Marketers, developers, travelers—anyone can benefit.

Are your online phone numbers real SIM lines or VoIP?

We use genuine, non-VoIP mobile operators for higher success rates. That means our numbers come from legitimate telecom carriers and actual SIM cards, not internet-based (VoIP) providers.

What’s the difference between VoIP and Non-VoIP phone numbers, and why choose Non-VoIP?

VoIP numbers rely on internet-based systems, often flagged by online platforms as less trustworthy. Non-VoIP numbers come from real mobile carriers, so they’re less likely to be rejected or blocked, giving you higher success rates for SMS verification.

Why might a number be previously associated with an account elsewhere?

Carriers periodically recycle phone numbers after they’ve been unused for some time. If another person used that number before, it might still be linked to an existing account on certain sites. Unfortunately, we can’t prevent this. If you discover the number has an account attached, please purchase a different number and contact our support if you need assistance. We also suggest you enable two-factor authentication (2FA) on any site where it’s available, to enhance your overall security.

Do you sell numbers twice for the same service?

Absolutely not. Once a number is successfully used for a specific service (i.e., an OTP code came through and the user verified), that number is permanently removed from that service’s pool. If the code never arrived or wasn’t used successfully, the same number may show up again. After a few months offline, mobile operators themselves may recycle that number, which is outside our control.

When I buy a phone number, can someone else access it later?

Not while it’s active in our system. However, if a number sits offline for a while (meaning we no longer have it available), carriers eventually reassign it.

Is it possible for someone else to reuse this number in the future?

Once you’ve finished using a one‐time number, it’s no longer available in our system. However, mobile carriers typically recycle phone numbers after a few months of inactivity—just like any regular SIM you might stop paying for. This means the same number could eventually be reassigned to someone else at the carrier level.
We encourage enabling two-factor authentication (2FA) whenever possible so nobody can reset your account access with just a phone number. That way, you retain lifetime access to your account even if the number is eventually reused by another person.

Have a Questions?

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How does one-time activation work?

You purchase a temporary phone number for a specific service, valid for 20 minutes. Enter that number on the service’s site/app, wait for the SMS code in your dashboard, and verify your account.

Can I receive more than one SMS on that number?

Yes, but only from the same service within that 20-minute window. There’s no limit on how many codes you can get during that time.

Can I reactivate a number later if I need it again?

We allow reactivation if the number remains in our system—this isn’t guaranteed. Reactivation costs the same as a new activation. Typically, numbers remain online for about a day before we discard them.

What if my SMS code doesn’t arrive?

If no code comes in, our system automatically refunds or lets you choose a new number—zero hassle. You can also try a different operator, device, proxy, or browser if certain services are sensitive to your IP or setup.

Which messages are blocked or forbidden?

We prohibit SMS related to certain financial services (other than crypto) and high-risk platforms like some gambling or dating sites. This is to fight potential fraud and comply with regulations. If in doubt, check our Terms or contact support.

Why do you block certain messages or restrict financial/gambling content?

We want to protect users and comply with telecom regulations. High-risk or fraudulent activities are strictly disallowed. We believe in maintaining a safe environment—and our morals and partners’ guidelines also shape these rules.

Do you resell verification numbers after successful use?

No. Once a number successfully verifies a specific service, it’s removed from our pool for that service. If the number is never used successfully, it may appear again for someone else.

How long does it usually take to receive the code?

Most SMS arrive almost instantly—just like a real phone. However, if the site is slow to send the code, waiting up to 5–7 minutes is wise before canceling.  In rare cases, certain services have issues with their SMS sender, so you might need to try multiple numbers (sometimes 5–10 numbers) before one code arrives. If it’s truly not coming, click “Cancel” to get a refund or choose another number from our pool.

Why do I sometimes need to try multiple numbers for the same service?

Occasionally, certain sites have unreliable or overloaded SMS systems, or they impose strict checks on phone numbers. Based on our stats, you might need to try 5–10 different numbers before successfully receiving an OTP from these platforms. This depends on how the website handles verifications—some are seamless right away, while others can be more finicky. If repeated attempts fail, also check your IP address, proxy/VPN, or browser settings, as the service might be flagging your activity for other reasons.

Can I cancel the number before the 20 minutes are up and get a refund?

Yes, if you haven’t received a code, you can cancel after a short grace period (about 2 minutes). You’ll be automatically refunded if no SMS arrives within the 20-minute window.

What if the service I want isn’t listed?

Use our “Not Listed” option. If the service isn’t financial or blocked, contact us with an example SMS, and we’ll try to add it to our list if there’s enough demand.

What if I see “No numbers available” for a country/service I need?

We replenish numbers daily. You can wait, try again later, or pick a different operator/country if you’re flexible. Using a VPN/proxy matching that country can also help ensure the service recognizes your region.

Can I use a foreign number for local services?

Yes, but many websites match your IP location to the phone’s country. So, we recommend using a VPN or proxy that matches the phone number’s country. Clear your browser cache or use incognito mode if you’ve tried multiple verifications.

How do I avoid frequent failures or blocks?

Change your operator (don’t always use the same one), use high-quality proxies, and avoid suspicious browser footprints. If you’re repeatedly trying from the same IP, some platforms may flag your attempts.

I’ve tried multiple times but can’t receive a code—what now?

Services may track repetitive attempts or see them as violations of their TOS. Common red flags include: low-quality proxies, IP mismatches, repeated IP addresses, unclean browser sessions, or bots. Try rotating your IP, clearing cookies, or changing operators to avoid being flagged.

Why do I keep seeing the same number for new verifications?

Our system cycles numbers based on an algorithm to optimize usage. If the number was never successfully used for your selected service, it might reappear. Once successful, it’s removed. We’re always working to expand capacity.

Can I still do everything if I’m behind a proxy or VPN?

Yes, but make sure your proxy/VPN location matches your chosen number’s country. Many sites cross-check IP geolocation against the phone’s origin.

Do you provide insider info or guarantee success with certain apps?

We do not know the internal algorithms of social networks or messenger services. Our only guarantee is delivering the SMS if it’s sent. Each platform decides whether to block, ban, or accept certain phone numbers.

Where can I see all my activations or history?

Check the “History” tab in your dashboard. You can filter by date, country, service, or status to find any previous verification attempts or codes.

The service says this number is already registered—do I get a refund?

Carriers may reissue phone numbers that were used by someone else in the past. If you receive the SMS code but the service says this phone number is already linked to another account, we cannot issue a refund in that scenario—your code was successfully delivered. You can always try another number if you encounter a “number already registered” error. However, if no code arrived at all, you’ll automatically get a refund.

I got the code, but it didn’t work for my account

Usually, that means the platform recognized suspicious activity or a mismatch in your IP/country. Please try again with better proxies or a different operator. If the issue persists, contact support with a screenshot and the exact error.

Have a Questions?

Contact Our 24/7 Support.

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Can I pick a specific carrier or partner for better success rates?

Absolutely. Our dashboard shows real-time data on carriers/operators. You can filter by success rate, max price, or country to pick exactly who you want.

Can I set a max price or avoid certain phone prefixes?

Absolutely. Our system lets you specify a max price so you never spend more than planned. We also have phone exceptions—e.g., skip a certain prefix like “1435”—to avoid operators or numbers you don’t want.

Can I see how many numbers are in stock for my chosen service and country?

Yes. Our dashboard shows the current stock (i.e., the count of available numbers) for each service and country, so you know exactly what’s on hand.

How do I handle multiple accounts or multiple numbers at once?

Simply purchase as many one-time numbers as needed. Our system is automated and allows bulk buying if you want multiple verifications in a short timeframe.

Can I ensure I get the highest success rate?

Absolutely. Our system shows real-time success percentages for each operator or partner. You can sort or filter by success rate, country, and max price—so you pick exactly the best-performing option for your budget.

What is the “Quick Purchase” button?

“Quick Purchase” is a one-click option that automatically chooses the most reliable combination of price and success rate for your selected service. If you don’t want to filter operators manually, just hit Quick Purchase and let our system do the work.

Do you update success rates over time?

Yes. We continually track successful and failed activations for each operator/partner to update our success-rate stats. This ensures you always see the latest performance data in our dashboard.

Have a Questions?

Contact Our 24/7 Support.

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What if I can’t sign in or suspect my account was hacked?

Try resetting your password first. If suspicious activations or transactions appear, notify support immediately. We strongly recommend using a unique password and enabling 2FA wherever possible. Don’t forget to change your API key as well, since an attacker could use it to purchase numbers under your account if they still have access.

Should I change my API key if my account was compromised?

Yes. Even if you regain access, an attacker with your old API key could buy numbers. Reset the key in your account settings to block any unauthorized usage.

Do I need to confirm my email to register on your site?

Yes. We’ll send a verification link to your email—please check your spam folder if you don’t see it. Avoid using disposable emails for your login; it’s your main access to our dashboard.

Have a Questions?

Contact Our 24/7 Support.

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How do I top up my balance or deposit money?

Log in and click on “Top Up” or “Balance.” We accept credit cards and crypto (e.g., Bitcoin, Ethereum, USDT). After payment, your funds appear in your account instantly or within ~60 minutes for some crypto transactions.

My deposit didn’t appear, or it’s taking too long—what do I do?

Double-check the payment status and wait 60 minutes. If you’re sure the payment is completed, contact support with details (transaction ID, amount, date/time, etc.).

What if I want a refund on a payment?

Refunds are handled case-by-case. If you have an unused balance or a failed transaction, reach out to support. We generally only refund the original payment method  during a 14-day refund window.

Have a Questions?

Contact Our 24/7 Support.

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Do you have an API for automation?

Yes. Our API lets you manage activations programmatically, fetch operator data, set max price, and handle mass requests. It’s ideal for power users or agencies. Check the documentation link in your dashboard.

Can I get a discount for bulk orders?

We do offer special pricing tiers for high-volume needs. Reach out to our support or sales team to discuss your volume and get a custom quote.

Have a Questions?

Contact Our 24/7 Support.

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Do you offer cooperation or ways to earn money with SIM cards?

Definitely! If you have SIM cards and equipment capable of receiving SMS, we’d love to discuss a partnership. Everything is automated—just send us details about your setup or ask for recommended hardware. We typically respond within 24 hours, and you start earning right away.

Have a Questions?

Contact Our 24/7 Support.

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Where do I contact support?

We offer an on-site ticket system (preferred) or email. Check our “Contact” page for details. If you’re having trouble with a specific verification, please include screenshots or any error messages to expedite assistance.

Have a Questions?

Contact Our 24/7 Support.

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